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You matter to us, and we're excited to support you and your family with compassionate care.
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This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website and use our contact form or opt-in to receive text messages.
By using our website, you agree to the collection and use of information in accordance with this policy.
1) Information We Collect: When you use our contact form or opt-in to receive text messages, we may collect the following personal information:
Name, Email Address, Phone Number, and Automatically Collected Information.2) How We Use Your Information: We use the information we collect to respond to inquiries and other questions, comments, or requests submitted via our contact form.
Text Messaging: If you opt-in, we may use your phone number to: (a) Send you text messages regarding our services and to provide updates and/or to allow you to share your feedback. (b) Improve Our Services: Analyze usage patterns to enhance user experience and website functionality.
3) Sharing Your Information: We do not sell, trade, rent, or share your personal information with third parties.
4) Cookies and Tracking Technologies: Our website may use "cookies" to enhance a user's experience. You can choose to set your web browser to disable cookies. Note that some parts of the site may not function properly if cookies are disabled.
5) Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6) Your Choices and Rights: Opt-Out: You may opt-out of receiving text messages from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
7) Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
8) Changes to This Privacy Policy: We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
9) Contact Us: If you have any questions about this Privacy Policy or our data practices, please contact us: 1-800-504-0482.
*SMS TERMS & CONDITIONS
1) SMS For Consent Communication: The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2) Types of SMS Communications: If you have consented to receive text messages from Your Care Connection, you may receive text messages in response to your inquiries or in follow up to other case questions.
3) Potential Fees for SMS Messaging: Carriers may charge a fee for each message sent or received. This can vary depending on your carrier's plan. SMS data rates may apply. Message frequency may vary.
4) Opt-out: To Opt-out of SMS messaging from Your Care Connection, replying STOP at any time to any received SMS message; once opted-out you will receive no further SMS communication. To Opt-in again, reply START.